Hello! I'm Shayla Mark, a Salesforce Certified Administrator with a background in the education and nonprofit industries. After 14 years in the education space I am proud to share my Trailblazer journey with you. I happened to stumble across a local group called Black Orlando Tech (BOT) and noticed that one of its leaders – Tiffany Spencer – was a 7x Salesforce Certified Professional. I had no clue what Salesforce was, but I was intrigued. I signed up to attend a Salesforce w